1111bat Privacy Policy

1 Who We Are

1111bat is an online gaming platform operated for players in Bangladesh. The platform is accessible at 1111bat.one and offers a range of games including Teen Patti Joker, Royal Fishing, Treasure Hunt, Crazy 777, Dice, Entertainment and Jungle King.

For the purposes of this Privacy Policy, "1111bat", "we", "us" and "our" refer to the operator of the 1111bat platform. "You" and "your" refer to any person who registers an account, visits the platform or otherwise interacts with 1111bat.

If you have any questions about how 1111bat handles your personal data, you can contact us at any time using the details in Section 12 of this policy. We aim to respond to all privacy-related enquiries within five business days.

2 Data We Collect

1111bat collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and in some cases from third-party payment providers. Below is a summary of the categories of data we collect and why.

We do not collect sensitive personal data such as national ID numbers, biometric data or financial account credentials beyond what is necessary for payment processing through bKash, Nagad or Rocket.

3 How We Use Your Data

1111bat uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes that are unrelated to the 1111bat service.

• To create and manage your 1111bat account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad and Rocket.
• To detect and prevent fraud, money laundering and other prohibited activities.
• To monitor gaming activity for responsible gaming purposes and apply limits where necessary.
• To send you account-related communications such as transaction confirmations and security alerts.
• To send promotional offers and bonuses, where you have opted in to receive them.
• To respond to your support requests and resolve disputes.
• To comply with legal and regulatory obligations applicable to the platform.
• To analyse platform usage and improve the overall experience for all players.

When we use your data for marketing purposes, we will always give you a clear and easy way to opt out. Opting out of marketing communications will not affect your account or your ability to use any part of the 1111bat platform.

4 Legal Basis for Processing

1111bat processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance — processing your data is necessary to provide the 1111bat service you have signed up for, including managing your account and processing transactions.
• Legal obligation — we are required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — we process some data to protect the security of the platform, prevent fraud and improve the service, where these interests are not overridden by your rights.
• Consent — where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5 Data Sharing

1111bat does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors — bKash, Nagad and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity verification providers — where age or identity verification is required, we may share relevant data with a third-party verification service.
• Fraud prevention services — technical and usage data may be shared with fraud detection providers to protect the platform and all players.
• Legal and regulatory authorities — we will disclose data to law enforcement or regulatory bodies where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights or safety of any person.

6 Cookies and Tracking

1111bat uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device when you visit the platform.

• Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use 1111bat.
• Functional cookies — remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies — help us understand how players use the platform so we can make improvements. Data collected is aggregated and anonymised.
• Security cookies — used to detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 1111bat, but some features may work less smoothly. We do not use cookies to track your activity on other websites.

7 Data Retention

1111bat retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes and enforce our agreements. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity data is retained for the duration of your account and for up to five years after account closure, in line with anti-money laundering requirements.
• Transaction records are retained for a minimum of five years to comply with financial record-keeping obligations.
• Support communications are retained for up to two years after the matter is resolved.
• Technical and usage data used for analytics is typically anonymised or deleted within twelve months.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion of your data in certain circumstances — see Section 8 for details.

8 Your Rights

As a user of 1111bat, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of them, contact the 1111bat support team using the details in Section 12.

We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

9 Security Measures

1111bat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration.

• All data in transit is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on our servers is encrypted at rest.
• Access to personal data is restricted to authorised personnel on a need-to-know basis.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• We conduct regular security reviews and vulnerability assessments of the platform.
• Staff with access to personal data receive regular training on data protection and security practices.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details and contact us immediately if you suspect any unauthorised access to your account.

10 Children and Minors

1111bat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the 1111bat service.

If we become aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 1111bat, please contact us at once using the details in Section 12.

11 Changes to This Policy

1111bat may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, we will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of 1111bat after any update constitutes your acceptance of the revised policy.

We recommend reviewing this page periodically to stay informed. The current version of this Privacy Policy always supersedes any previous version.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 1111bat handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.

• Email: [email protected]
• Live chat: available from within your account after logging in
• Response time: within 5 business days for privacy requests, immediate for live chat

For questions about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page.